Introducing Vicidial Business, the business version of the popular OpenSource Predictive Dialer, which greatly reduces cost without sacrificing quality or functionality.

Vicidial was originally designed for a call center to replace costly and inadequate commercial solutions. Completed in 2003, Vicidial has continued to improve with new features and functionalities, and is today the most popular OpenSource Predictive Dialer on the Internet.

Call Center Service Group and Vicidial author Matt Florell have developed a complete system that is guaranteed to reliably handle any call center up to several hundred agents. We have integrated Vicidial with Vicidial certified hardware which has undergone extensive stress testing and is known to work properly in the demanding environment of a call center.

As our client you are guided through the complete process starting with the design of your system and ending with a fully functioning call center (a turn-key system).

Currently we are in the process of developing introductory to advanced courses including topics such as effectively configuring and managing your dialer(s), maintaining an effective phone room using Vicidial reports and statistics, and how to build and maintain a successfull call center business.

Vicidial Business can also be customized for those who require it. By utilizing Asterisk, Vicidial becomes very flexible and can exist in many environments.

For more details on our products and services follow the menu choices above starting with Pricing. Which includes a System Design Tool. We also have screen shots. If you have any further questions please feel free to contact us.